Customer Service

QUICK AND EASY SOLUTIONS – WE’RE HERE TO HELP YOU!

CUSTOMER SERVICE:

1. CALL THE K-RAIN CUSTOMER SERVICE TEAM: 800-735-7246

Customer care hours are Monday through Friday 8:00 a.m.-5:00 p.m. Eastern Time.

2. EMAIL: CUSTOMERSERVICE@KRAIN.COM

We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible

PREMIER CONTRACTOR:

For questions about your Premier Contract account or about the program:

EMAIL: PREMIERCONTRACTOR@KRAIN.COM

CALL: 800-735-7246 X131

TECHICAL SUPPORT:

For questions about your irrigation controllers or sprinklers: about the program.

EMAIL: MIKEHETHERINGTON@KRAIN.COM

CALL: 800-735-7246 X129

IMPORTANT INFORMATION

For delivery information please click here.
For troubleshooting products visit our Manuals or Videos.
For product warranty please click here.
For return policy please click here.

Customer Service

QUICK AND EASY SOLUTIONS – WE’RE HERE TO HELP YOU!