Return Policy for Krain.com Products
Thanks for purchasing our products at Krain.com.
If you are not 100% satisfied with your purchase, we will accept returns of unused merchandise for up to 30 days from purchase for a full refund or exchange. Credits will not be given on shipping charges.
Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement of the full purchase price. In all cases, refunds will be made in the form of the original payment. Customer is responsible for the return shipping cost when processing a return.
Please call (800) 735-7246 to obtain a return authorization form before you return any items to K-Rain Manufacturing. A mailing address and additional instructions will be emailed to you after calling for your return authorization form.